After successfully making your purchase, we will promptly send you an email to confirm your order. Rest assured that our team will process and dispatch your order within three working days.

To keep you informed, we will send you another email once your order has been shipped. This way, you can stay updated on the progress of your delivery.

For shipping within New Zealand, we offer a flat rate of $5, while rural areas incur a slightly higher fee of $10. However, if your order exceeds NZD $100, standard shipping within NZ is absolutely free.

Please be aware that once an item has been shipped, we cannot be held responsible for any loss or damage. However, if you encounter any issues, we recommend reaching out to NZ Post directly, as they may be able to provide a quicker resolution.

Thank you for choosing Avant Garde Beauty, and we look forward to delivering your order with utmost care and efficiency.