BOOKING TERMS

• To book an appointment at our salon, please provide your full name, contact information, and email address. You can conveniently book your appointment through our online booking system, which can be accessed via the provided link.

• As a new client, we kindly request a non-refundable deposit of $50 to secure your first booking. This deposit ensures that your preferred date and time are reserved exclusively for you.

• We highly recommend booking in advance to secure your desired date and time, as our salon operates on an appointment-only basis. Walk-in appointments are not available to ensure that we can provide personalized attention and maintain a smooth schedule for all our clients.

• We appreciate your understanding and cooperation with our booking terms. If you have any further questions or need assistance with the booking process, please feel free to contact us. We look forward to providing you with exceptional service.

CANCELLATION POLICY

• We understand that plans may change, and we strive to accommodate our clients as best as possible.

• If you need to cancel or reschedule your appointment, we kindly request at least 24 hours' notice.

• Late cancellations or no-shows may result in a cancellation fee or the requirement of a future deposit for booking.

• Cancellations made within the specified timeframe will not incur any charges.

RESCHEDULING

• If you need to reschedule your appointment, please contact us as soon as possible.

• We will do our best to find an alternative date and time that suits your schedule.

• Please note that rescheduling is subject to availability.

ARRIVAL TIME

• We recommend arriving a few minutes before your scheduled appointment to ensure a smooth and relaxing experience.

• Late arrivals may result in a shortened appointment time to accommodate other clients.

REFUNDS

• Refunds are generally not provided for completed services.

• If you are unsatisfied with your service, please let us know during your appointment, and we will strive to address your concerns.

HYGIENE AND SAFETY

• We pioritise the health and safety of our clients and staff.

• Our salon follows strict hygiene protocols, including the use of sterilized tools and equipment.

• If you have any specific concerns or requirements, please inform us in advance, and we will do our best to accommodate you.

CHANGES TO SERVICE

• We reserve the right to modify or discontinue any services, products, or promotions without prior notice.

• Prices and service durations are subject to change.

• We appreciate your understanding and cooperation with our booking terms and cancellation policy. If you have any further questions or need assistance, please feel free to contact our salon. We look forward to providing you with exceptional nail services.